Dusit Hotel & Suites - Doha

Staff are very welcoming! Overall customer service is top notch! Upon arrival we were greeted by the bellboy and assisted us with our luggage immediately. At the reception while checking-in, they served us a cold welcome drinks and dates, check-in was smooth, fast and efficient. Kudos to the housekeeping team for preparing our room, it’s simply “WOW”! Room is immaculate, huge and beautifully designed. It is our first time to stay in this hotel and we were impressed by how friendly and helpful the staff are and of course the overall customer service experience is truly exceptional! We even get a chance to meet the Assistant Front Office Manager and Housekeeping Manager and personally thanked them for the amazing and unforgettable experience their team have provided during our stay. We never had this kind of treatment from other hotels we stayed in, this hotel went above and beyond to make our stay an enjoyable one. We highly recommend this hotel to anyone or specially to a family who would like to have a weekend gateway!

Our extended family of nearly 10 members recently enjoyed a remarkable 5-day stay at the Dusit Hotel & Suites. From the moment we arrived, the experience exceeded our expectations in every way. The reception staff immediately made us feel valued by upgrading us to a stunning 4-bedroom suite with a private pool—perfect for our large family gathering. This generous gesture set the tone for our entire stay. The culinary team deserves special praise, particularly Chef Anthony who went above and beyond by preparing South Indian breakfast specialties for us every morning. Maya and Leila provided impeccable service, and we were delighted by the Sri Lankan chef's authentic parotta and chicken curry that reminded us of home. Richard from the valet team exemplified the hotel's commitment to personalized service, consistently anticipating our needs and offering friendly assistance throughout our stay. What truly distinguishes Dusit Hotel & Suites is not just the luxurious accommodations or delicious cuisine, but the genuine warmth and attentiveness of every staff member we encountered. The property's cleanliness was immaculate, and the overall atmosphere made our family feel both pampered and comfortable.

The hotel staff truly go above and beyond to provide excellent service. The kitchen staff are incredibly helpful, always smiling, and serving guests with warmth and professionalism. Every one of them is exceptionally kind, making the dining experience enjoyable. I would rate them a perfect 10 out of 10. Additionally, the team handling car arrangements and reception are courteous and gentle, ensuring a smooth experience for guests. The staff taking care of luggage are also attentive and efficient, making sure everything is handled with care. Overall, the hospitality at this hotel is outstanding!

Thank you, thank you is not enough for all the hotel staff, especially Mr. Qayyum, the evening supervisor at the reception, his treatment was distinguished and elegant, and frankly he helped me a lot regarding the residents and the luggage carrier Mr. Duke, Mr. Tariq, Mr. Munther, and Ms. Salma, as well as the brothers who were parking the car, they were polite and their treatment was elegant and respectful, including Mr. Azeem, Mr. Denis, Mr. Adil, and Mr. Mabikke. All the hotel facilities were excellent, as well as its proximity to all tourist places and very close to the Asti Center complex. I will repeat the residence a second time and I advise friends to stay in it. I repeat, thank you again, and there is no comment from me.

The hotel is excellent with exceptional design features and eye catching lobby. The staff provided excellent support and services, the location, the views are amazing. I Highly recommended this hotel, they have massive living area, spacious bedrooms, fully equipped kitchen, clean bathrooms, they also have an extra room with a double deck bed with its own bathroom perfect for those with a nanny, great indoor pool with jacuzzi, and fully equipped gym. Special thanks to Richard and Mr. Mounzer who truly makes the experience exceptional for helping and upgrade with the best suite, my family had a great time and my daughter had a best birthday celebration. The staff are all amazing, thanks also to Ms. Hina, Denisha and Mabikke.